Return, Refund, and Shipping Policy

At Malita's Place, we want you to be satisfied with your purchase. Please review the following return and refund policy before making a purchase.

• Customers have 20 days from the date of delivery to report merchandise that arrives damaged or defective.
• The customer must notify Malita's Place immediately after discovering any damage or defect.
• Malita's Place will email the customer a return shipping label when a return is approved.
• The product must be received by Malita's Place within 10 days after the return shipping label is provided.
• All returned merchandise must be in its original packaging with all original labels attached.
• Customers may be asked to provide photographs of damaged or defective merchandise before a return is authorized.

For products determined to be defective, Malita's Place may replace the defective item or issue a refund.

If a refund is requested and approved, the refund will be issued less a 20% restocking fee, where applicable.

All clearance sale items are final sale and are non-refundable.

Any merchandise specifically identified as non-refundable is also excluded from our return and refund policy.

Approved refunds will be credited back to the customer using the same payment method originally used for the purchase.

Refund processing times may vary depending on the customer's bank or payment provider.

All sales are final unless the merchandise is received damaged or is determined to be defective, subject to the terms and time limits outlined above.

Thank you for shopping with Malita's Place. Orders are processed within 2-3 business days, excluding weekends and holidays.

High order volumes may cause delays, so please allow extra transit time. Shipping charges are calculated and displayed at checkout.

• Standard shipping estimate: 2-3 business days.
• Express shipping estimate: 2 business days.
• International shipping estimate: 7-14 business days.

Customers will receive a confirmation email with a tracking number once an order ships. Tracking may take up to 24 hours to become active.

Malita's Place is not responsible for customs, duties, or taxes applied to an order. All such fees are the customer's responsibility.

Malita's Place is not liable for products damaged or lost during shipping. Please contact the carrier to file a claim and save all packaging materials.

For return, refund, damage, or order questions, contact Malita's Place at 937-661-6030 or malitasplace@yahoo.com. Please include your name, order information, item name, and photos when helpful.

You can also review the Terms and Conditions, Privacy Policy, and Cookie Policy.